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Travel Troubleshooter: United Changes Passenger's Flight But No Notification Is Received

Travel / Travel Troubleshooter /

Krupa Singampalli books a flight home from Australia, but a last-minute schedule change never reaches her inbox. When she arrives at the airport, the airlines can't find her reservation. After missing her original flight and buying new tickets out of pocket, Singampalli discovers that the business class upgrades she paid for have also vanished. ...Read more

Travel Troubleshooter: Princess Cancels A Reservation Due To A Failed Upgrade Purchase

Travel / Travel Troubleshooter /

Q: I paid $2,369 for a Panama Canal cruise with Princess Cruises through a travel agent last year. My wife, Norma, and I made a deposit, then paid the final balance one day before the due date. Two days later, I checked my account on the Princess app, and the reservation was gone. When our travel agent called Princess, a customer service ...Read more

 

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